
Choosing an AI vet scribe? Pricing is one of the first questions — and one of the hardest to answer. Some charge per vet, some per practice. Some list prices in USD, some in AUD. Some bury integration costs in add-ons.
This guide breaks down the real cost of the four AI vet scribes available to Australian practices in 2026: Whippet Notes, VetNotes, CoVet, and Heidi Health. We'll compare pricing models, what's included, what costs extra, and which tool actually makes financial sense for your practice.
| Whippet Notes | VetNotes | CoVet | Heidi Health | |
|---|---|---|---|---|
| Currency | AUD | AUD | USD | USD |
| Pricing model | Per practice | Per practice size | Per user | Per user |
| Free tier | 10 consults/mo forever | Free for 2–4 vets | Support staff only (can't generate notes) | 10 Pro Actions/mo |
| Entry plan | $80/mo (Pro) | Not publicly listed | ~$46 USD/user/mo (Essentials) | $99 USD/user/mo (Pro) |
| Full plan | $349/mo (Practice) | Not publicly listed | $99 USD/user/mo (Unlimited) | $99 USD/user/mo (Together) |
| Free trial | 30 days | 4 weeks | 14 days | 14 days |
| PMS integration | Included free | Most free, some extra | Unclear | Requires Together plan |
| Plan | Price | Consults | Best for |
|---|---|---|---|
| Free | $0 | 10/month | Trying it out — no credit card required |
| Pro | $80/month | 100/month | Solo vets |
| Unlimited | $140/month | Unlimited | Busy individual vets |
| Practice | $349/month | 1,000/month | Clinics with multiple vets |
What's included: Clinical notes, patient summaries, client letters, billable items, custom templates, PMS integration (Ascend + RxWorks), medication correction pipeline, AU data residency. All features available on all paid plans.
What's not included: Nothing hidden — pricing is flat rate per practice, not per vet.
| Plan | Price | Best for |
|---|---|---|
| Free | $0 | Practices with 2–4 vets |
| Basic | Not publicly listed | Practices with 5+ vets |
VetNotes prices by practice size rather than per vet, similar to Whippet Notes. They offer a free plan for smaller practices (2–4 vets), which is a genuinely useful entry point.
The main challenge: exact pricing isn't publicly visible. Their site (built on Framer) doesn't expose pricing details to search engines or standard browsing tools. You'll need to visit their pricing page directly or contact them.
What's included: Clinical notes, custom templates, PMS integrations (RxWorks, Ascend, ezyVet, Teleos, ProVet Cloud, OpenVPMS, Neo), AU data residency.
What may cost extra: Some PMS integrations — VetNotes notes that "a few integrations may incur a small additional monthly fee."
| Plan | Price (USD) | ~AUD equivalent | Best for |
|---|---|---|---|
| Support | Free | Free | Support staff (can upload recordings, can't generate notes) |
| Essentials | ~$45.83/user/mo | ~$72/user/mo | Individual vets wanting core features |
| Unlimited | $99/user/mo | ~$156/user/mo | Full feature access |
CoVet charges per user per month in USD. The Essentials price (~$45.83 USD) likely represents annual billing (~$550 USD/year). Monthly pricing may be higher.
Discounts: 25% off annual plans, 10% off for CVMA members, free for students.
What's included: SOAP notes, discharge instructions, 95+ templates, offline recording, clinical decision support (Consult CoVet), 20+ languages. No mention of billable items as a distinct output.
What costs extra or isn't available: No Australian data residency (GCP infrastructure, likely US/Canada). No RxWorks integration. Integration costs unclear.
| Plan | Price (USD) | ~AUD equivalent | Best for |
|---|---|---|---|
| Free | $0 | $0 | Very limited trial (10 Pro Actions/month) |
| Pro | $99/user/mo | ~$156/user/mo | Individual clinicians wanting AI notes |
| Together | $99/user/mo | ~$156/user/mo | Teams needing PMS integrations |
| Enterprise | Custom | Custom | Large organisations |
Heidi is a human medicine AI scribe that also supports vet use cases. Annual billing is available ($799/year for Pro, $1,199/year for Together).
What's included: Clinical notes, custom templates, adaptive voice recognition, 110+ languages, mobile + web apps, AU data residency.
What costs extra: PMS integrations require the Together plan ($99/user/mo). The free tier's 10 Pro Actions/month is essentially a demo — not enough for daily use.
What's not available for vets: No medication correction pipeline, no billable items, no patient summary as a separate output. No RxWorks or Ascend integration — only ezyVet, AVImark, and Vetspire.
The per-user vs per-practice pricing difference matters most when you have multiple vets. Here's what each tool costs for common practice sizes.
| Tool | Plan | Monthly cost (AUD) |
|---|---|---|
| Whippet Notes | Pro | $80 |
| VetNotes | Free or Basic | Free (if 2–4 vet practice) or unknown |
| CoVet | Essentials | ~$72 |
| Heidi Health | Pro | ~$156 |
For a solo vet, CoVet and Whippet Notes are closest in price. But Whippet Notes includes PMS integration and 4 outputs per consult — CoVet's Essentials plan doesn't include some features available on Unlimited.
| Tool | Plan | Monthly cost (AUD) |
|---|---|---|
| Whippet Notes | Practice | $349 |
| VetNotes | Basic | Unknown |
| CoVet | Unlimited (×3) | ~$468 |
| Heidi Health | Together (×3) | ~$468 |
At three vets, per-user pricing starts pulling ahead of per-practice. Whippet Notes' Practice plan covers the whole clinic for $349 AUD. CoVet and Heidi would each cost ~$468 AUD for three users on their full plans.
| Tool | Plan | Monthly cost (AUD) |
|---|---|---|
| Whippet Notes | Practice | $349 |
| VetNotes | Basic | Unknown |
| CoVet | Unlimited (×5) | ~$780 |
| Heidi Health | Together (×5) | ~$780 |
At five vets, the gap is significant. Per-user pricing at $99 USD/user means $495 USD (~$780 AUD) per month. Whippet Notes' Practice plan is still $349 AUD — less than half the cost.
"Even with a co-consulting model utilising nurses there was always a delay in Veterinarian completion of notes. Whippet Notes allows us to do this." — Dr Yasmin Flohr, Chamberlain Road Veterinary Clinic
Pricing pages tell part of the story. Here's what else to factor in:
PMS integration fees. Whippet Notes includes Ascend and RxWorks integration on all plans — no extra charge. VetNotes charges extra for some integrations. Heidi requires the Together plan ($99/user/mo) for any PMS integration. CoVet's integration pricing isn't clearly stated.
Currency conversion. CoVet and Heidi price in USD. At current exchange rates (~1.58 AUD/USD), a $99 USD plan costs roughly $156 AUD. This adds up across multiple users and months — and fluctuates with the exchange rate.
Integration limitations for AU practices. CoVet doesn't support RxWorks. Heidi doesn't support Ascend or RxWorks — only ezyVet, AVImark, and Vetspire. If your practice runs on Covetrus systems, your options narrow quickly.
Price is only part of the equation. Here's what you actually get for your money.
| Feature | Whippet Notes | VetNotes | CoVet | Heidi Health |
|---|---|---|---|---|
| Clinical notes | Yes | Yes | Yes | Yes |
| Patient summary | Yes | No | Yes (history) | No |
| Client letter | Yes | No | Yes (discharge) | No |
| Billable items | Yes | No | No | No |
| Medication correction | Yes | No | No | No |
| Custom templates | Yes | Yes | Yes (95+) | Yes |
| PMS: Ascend | Yes (free) | Yes | Yes | No |
| PMS: RxWorks | Yes (free) | Yes | No | No |
| PMS: ezyVet | No | Yes | No | Yes (Together plan) |
| AU data residency | Yes | Yes | No | Yes |
| Mobile app | iOS + Android | iOS + Android | iOS | iOS + Android |
| Background recording | Yes | Not confirmed | Offline sync | Yes |
| Offline recording | Not confirmed | Yes | Yes | Not confirmed |
| Languages | English | English | 20+ | 110+ |
Whippet Notes is the only tool that generates billable items and runs a dedicated medication correction pipeline. For practices where undocumented procedures mean lost revenue, these features have a direct financial impact.
VetNotes has the broadest PMS coverage in Australia (7+ systems) and a genuine free plan for small practices.
CoVet offers the most features beyond documentation — clinical decision support, multi-patient recording, and feline pain assessment — but lacks AU data residency and RxWorks support.
Heidi Health has the most languages and the strongest brand recognition, but it's a human medicine tool first. Vet-specific features are limited, and per-user pricing makes it the most expensive option for multi-vet practices.
Forget which tool for a moment — is any AI scribe worth paying for?
Here's the maths:
Even if an AI scribe only saves you half that time, you're recovering 30+ hours per month. That's time back for patients, for clients, for going home on time.
In dollar terms: a vet's time is worth $150-200+/hour to a practice. Recovering even 25 hours/month at $150/hour = $3,750 in recovered capacity — per vet, per month. Against a subscription of $80-$349/month, the ROI isn't close.
"Whippet Notes has helped me save a lot of admin time by writing detailed medical notes for me." — Dr David Clifford, Rathmines Veterinary Hospital
The billable items feature adds to the ROI directly — by capturing procedures that would otherwise go unbilled, practices recover revenue they were already leaving on the table.
"This app is revolutionising my life, so easy to use to capture details." — Dr Alison McKendrick, Glencoe Veterinary Services
Best value for multi-vet practices: Whippet Notes. Per-practice pricing means you pay the same whether you have 2 vets or 8. PMS integration included, medication correction built in, 4 outputs per consult.
Best free tier for small practices: VetNotes. Free plan for 2–4 vets is a genuine no-cost starting point — not a limited trial.
Most features beyond scribe: CoVet. If you want clinical decision support, multi-patient recording, and don't need AU data residency or RxWorks — CoVet packs the most into one tool.
Best if you're already using Heidi for human medicine: Heidi Health. If your practice is mixed or your staff already use Heidi across disciplines, keeping one tool might outweigh the vet-specific limitations.
Not sure yet? Whippet Notes offers 10 free consults every month — forever, no credit card required. Record a few consults, see the note quality, and decide from there.
Most vets are set up and recording their first consult within 5 minutes.
"Note taking has always been one of my lowest priorities... And now, they actually get done." — Dr Will Gartrell, Frankston Heights Veterinary Centre